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Daalin

Daalin

Posts : 677
Join date : 2015-12-04

Account activation  Empty
PostSubject: Account activation    Account activation  EmptyWed Aug 23 2017, 20:05

Greetings,

a user has the problem:


Username: Louisette Silinie
Your account is currently inactive, the administrator of the
board will need to activate it before you can log in.
You will receive another e-mail when this will be done.

Can you please settle the problem?
Thank you very much!
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Admin
Admin
Admin
Admin

Posts : 211
Join date : 2011-09-04

Account activation  Empty
PostSubject: Re: Account activation    Account activation  EmptyWed Aug 23 2017, 22:27

Hello,

The user has been activated manually. She should be able to login now.

Please let me know if other problems appear!
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Jade de Sparte

Jade de Sparte

Posts : 7431
Join date : 2012-05-06

Account activation  Empty
PostSubject: Re: Account activation    Account activation  EmptyThu Aug 24 2017, 04:19

The automatic activation (instead of the manual one) has been put on months ago. If people don't activate their account themselves, of course it won't work and admin will have to intervene...
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Elein

Elein

Posts : 7627
Join date : 2013-01-18
Location : Piombino

Account activation  Empty
PostSubject: Re: Account activation    Account activation  EmptyMon Sep 04 2017, 23:05

Good evening! I use this account to ask you if you can activate the new account of the Countess of Holland. The name is Trishia.dePirou

She wrote to the Emperor saying that someone has to activate her account, maybe she didn't receive the confirmation male...sometimes it happens.

Thanks in advance

_________________
Account activation  Firma10
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Jade de Sparte

Jade de Sparte

Posts : 7431
Join date : 2012-05-06

Account activation  Empty
PostSubject: Re: Account activation    Account activation  EmptyTue Sep 05 2017, 13:39

I activated her account as well as the one of "Loulou". Could she be "Louisette Silinie" that tried twice? If yes, I will delete the second account.
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Daalin

Daalin

Posts : 677
Join date : 2015-12-04

Account activation  Empty
PostSubject: Re: Account activation    Account activation  EmptyTue Sep 05 2017, 15:34

The accout Louisette Silinie is activ, I guess the first one LouLou can be removed.
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Admin
Admin
Admin
Admin

Posts : 211
Join date : 2011-09-04

Account activation  Empty
PostSubject: Re: Account activation    Account activation  EmptyTue Sep 05 2017, 18:58

Check, done.

Have a nice day!
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Anthonis de Ligne

Anthonis de Ligne

Posts : 3539
Join date : 2013-05-04
Location : Rotterdam, Holland

Account activation  Empty
PostSubject: Re: Account activation    Account activation  EmptySat Sep 09 2017, 12:55

Ilderico, a new user, asked this from me:

Quote :
I have immediately made the registration to the forum when I saw your reply but I am still waiting the activation of the my account by the administrators of the forum

Is it possible he is not doing something, or must one of you do it?
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Jade de Sparte

Jade de Sparte

Posts : 7431
Join date : 2012-05-06

Account activation  Empty
PostSubject: Re: Account activation    Account activation  EmptySun Sep 10 2017, 14:23

He should have received an email to do the automatic activation... However, I have done it manually now.
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Anthonis de Ligne

Anthonis de Ligne

Posts : 3539
Join date : 2013-05-04
Location : Rotterdam, Holland

Account activation  Empty
PostSubject: Re: Account activation    Account activation  EmptySun Sep 10 2017, 15:11

thank you!
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stigliz

stigliz

Posts : 588
Join date : 2017-02-01

Account activation  Empty
PostSubject: User cannot register   Account activation  EmptyWed Jan 10 2018, 23:23

Good evening Admin,

I have a problem with the iscrition to the forum of the username Cassorni (she's the provincial admiral of Modena).

Yesterday (9th January) after midnight the player have compiled the form to request the access to the SRING forum, but she did not receive the email for confirmation. I told her to control in the spam, but the mail was not there.

What can we do? What can I tell to Cassorni?

Thanks for any advice
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Jade de Sparte

Jade de Sparte

Posts : 7431
Join date : 2012-05-06

Account activation  Empty
PostSubject: Re: Account activation    Account activation  EmptyThu Jan 11 2018, 19:36

I can activate her manually but couldn't even found her! Can you ask her to resubmit and let me know ? I will check right away.
Thanks!
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stigliz

stigliz

Posts : 588
Join date : 2017-02-01

Account activation  Empty
PostSubject: Re: Account activation    Account activation  EmptySun Jan 14 2018, 13:37

Jade de Sparte wrote:
I can activate her manually but couldn't even found her! Can you ask her to resubmit and let me know ? I will check right away.
Thanks!

Thanks to you! Smile I'll let her know your advice.
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Jade de Sparte

Jade de Sparte

Posts : 7431
Join date : 2012-05-06

Account activation  Empty
PostSubject: Re: Account activation    Account activation  EmptyMon Jan 15 2018, 04:51

Since Cassorni was able to post, I think the issue is now settled.
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Anthonis de Ligne

Anthonis de Ligne

Posts : 3539
Join date : 2013-05-04
Location : Rotterdam, Holland

Account activation  Empty
PostSubject: Re: Account activation    Account activation  EmptyThu Feb 01 2018, 20:55

For Cipro the registration is not working

Quote :
I've registered, i'm waiting my account to be validate

Quote :
it doesn't work!
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Admin
Admin
Admin
Admin

Posts : 211
Join date : 2011-09-04

Account activation  Empty
PostSubject: Re: Account activation    Account activation  EmptyThu Feb 01 2018, 23:11

The account was activated manually. Can you ask him to check his mailbox (possibly spam folder)? This way, he has a backup for his password. If he doesn't receive mails, please ask him to send the email to me in a PM so I can verify. He should be able to login and use the forum properly now.
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Anthonis de Ligne

Anthonis de Ligne

Posts : 3539
Join date : 2013-05-04
Location : Rotterdam, Holland

Account activation  Empty
PostSubject: Re: Account activation    Account activation  EmptyFri Feb 02 2018, 13:10

It seems it works now. He is here... cheers
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Daalin

Daalin

Posts : 677
Join date : 2015-12-04

Account activation  Empty
PostSubject: Re: Account activation    Account activation  EmptySat Aug 11 2018, 18:43

Greetings,

another user has some problems with the account activation

Accountname: Amenediel

He wrote to me that he needs an email to activate the account, but he didn´t receive anything.

Thank you!
Daalin
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Freas
Admin
Admin


Posts : 1438
Join date : 2015-09-13

Account activation  Empty
PostSubject: Re: Account activation    Account activation  EmptyTue Aug 14 2018, 21:58

Should hopefully be working now Very Happy

_________________
Account activation  Pbuirhnv
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Daalin

Daalin

Posts : 677
Join date : 2015-12-04

Account activation  Empty
PostSubject: Re: Account activation    Account activation  EmptySun Aug 19 2018, 17:40

And another one has some problems connecting with the forum Very Happy

Myelie can´t activate the account and tried another one Myelie_vr

Please activate Myelie and delete Myelie_vr

Gracias!
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Freas
Admin
Admin


Posts : 1438
Join date : 2015-09-13

Account activation  Empty
PostSubject: Re: Account activation    Account activation  EmptySun Aug 19 2018, 20:20

And done! Very Happy

_________________
Account activation  Pbuirhnv
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