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Daalin

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Posts : 464
Join date : 2015-12-04

PostSubject: Account activation    Wed Aug 23 2017, 20:05

Greetings,

a user has the problem:


Username: Louisette Silinie
Your account is currently inactive, the administrator of the
board will need to activate it before you can log in.
You will receive another e-mail when this will be done.

Can you please settle the problem?
Thank you very much!

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Daalin von Massenberg
~Imperial Head Translator~
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Raboude
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Posts : 209
Join date : 2011-09-04

PostSubject: Re: Account activation    Wed Aug 23 2017, 22:27

Hello,

The user has been activated manually. She should be able to login now.

Please let me know if other problems appear!
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Jade de Sparte
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Posts : 7432
Join date : 2012-05-06

PostSubject: Re: Account activation    Thu Aug 24 2017, 04:19

The automatic activation (instead of the manual one) has been put on months ago. If people don't activate their account themselves, of course it won't work and admin will have to intervene...

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Elein

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Posts : 4641
Join date : 2013-01-18
Location : Modena

PostSubject: Re: Account activation    Mon Sep 04 2017, 23:05

Good evening! I use this account to ask you if you can activate the new account of the Countess of Holland. The name is Trishia.dePirou

She wrote to the Emperor saying that someone has to activate her account, maybe she didn't receive the confirmation male...sometimes it happens.

Thanks in advance

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Jade de Sparte
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PostSubject: Re: Account activation    Tue Sep 05 2017, 13:39

I activated her account as well as the one of "Loulou". Could she be "Louisette Silinie" that tried twice? If yes, I will delete the second account.

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Daalin

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PostSubject: Re: Account activation    Tue Sep 05 2017, 15:34

The accout Louisette Silinie is activ, I guess the first one LouLou can be removed.

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Daalin von Massenberg
~Imperial Head Translator~
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Raboude
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PostSubject: Re: Account activation    Tue Sep 05 2017, 18:58

Check, done.

Have a nice day!
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Anthonis de Ligne

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Posts : 2712
Join date : 2013-05-04
Location : Rotterdam, Holland

PostSubject: Re: Account activation    Sat Sep 09 2017, 12:55

Ilderico, a new user, asked this from me:

Quote :
I have immediately made the registration to the forum when I saw your reply but I am still waiting the activation of the my account by the administrators of the forum

Is it possible he is not doing something, or must one of you do it?

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~ Anthonis Philippe Nicolas de Ligne Borgia ~ Son of Emperor Raboude I ~ Chancellor of the Holy Roman Empire ~ Count of Neuenahr ~ Imperial Viscount of Kuilenburg ~ Sir of Sliedrecht ~ Sir of Den Myl ~Dutch Ambassador ~ Parel Elysia my Love † ~ Pascual † ~
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Jade de Sparte
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PostSubject: Re: Account activation    Sun Sep 10 2017, 14:23

He should have received an email to do the automatic activation... However, I have done it manually now.

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Anthonis de Ligne

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Location : Rotterdam, Holland

PostSubject: Re: Account activation    Sun Sep 10 2017, 15:11

thank you!

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~ Anthonis Philippe Nicolas de Ligne Borgia ~ Son of Emperor Raboude I ~ Chancellor of the Holy Roman Empire ~ Count of Neuenahr ~ Imperial Viscount of Kuilenburg ~ Sir of Sliedrecht ~ Sir of Den Myl ~Dutch Ambassador ~ Parel Elysia my Love † ~ Pascual † ~
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stigliz

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Posts : 478
Join date : 2017-02-01

PostSubject: User cannot register   Wed Jan 10 2018, 23:23

Good evening Admin,

I have a problem with the iscrition to the forum of the username Cassorni (she's the provincial admiral of Modena).

Yesterday (9th January) after midnight the player have compiled the form to request the access to the SRING forum, but she did not receive the email for confirmation. I told her to control in the spam, but the mail was not there.

What can we do? What can I tell to Cassorni?

Thanks for any advice
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Jade de Sparte
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PostSubject: Re: Account activation    Thu Jan 11 2018, 19:36

I can activate her manually but couldn't even found her! Can you ask her to resubmit and let me know ? I will check right away.
Thanks!

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stigliz

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PostSubject: Re: Account activation    Sun Jan 14 2018, 13:37

Jade de Sparte wrote:
I can activate her manually but couldn't even found her! Can you ask her to resubmit and let me know ? I will check right away.
Thanks!

Thanks to you! Smile I'll let her know your advice.
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Jade de Sparte
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PostSubject: Re: Account activation    Mon Jan 15 2018, 04:51

Since Cassorni was able to post, I think the issue is now settled.

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Anthonis de Ligne

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Location : Rotterdam, Holland

PostSubject: Re: Account activation    Thu Feb 01 2018, 20:55

For Cipro the registration is not working

Quote :
I've registered, i'm waiting my account to be validate

Quote :
it doesn't work!

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~ Anthonis Philippe Nicolas de Ligne Borgia ~ Son of Emperor Raboude I ~ Chancellor of the Holy Roman Empire ~ Count of Neuenahr ~ Imperial Viscount of Kuilenburg ~ Sir of Sliedrecht ~ Sir of Den Myl ~Dutch Ambassador ~ Parel Elysia my Love † ~ Pascual † ~
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Raboude
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Posts : 209
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PostSubject: Re: Account activation    Thu Feb 01 2018, 23:11

The account was activated manually. Can you ask him to check his mailbox (possibly spam folder)? This way, he has a backup for his password. If he doesn't receive mails, please ask him to send the email to me in a PM so I can verify. He should be able to login and use the forum properly now.
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Anthonis de Ligne

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Posts : 2712
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Location : Rotterdam, Holland

PostSubject: Re: Account activation    Fri Feb 02 2018, 13:10

It seems it works now. He is here... cheers

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~ Anthonis Philippe Nicolas de Ligne Borgia ~ Son of Emperor Raboude I ~ Chancellor of the Holy Roman Empire ~ Count of Neuenahr ~ Imperial Viscount of Kuilenburg ~ Sir of Sliedrecht ~ Sir of Den Myl ~Dutch Ambassador ~ Parel Elysia my Love † ~ Pascual † ~
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